Your personal information is our most valued asset. Bets 360 follows a strict privacy policy — your data is never sold to third parties.
Bets 360 (www.bets360.net) is an online Sports Betting and casino platform. This Privacy Policy ("Policy") explains what information we collect about you, why we collect it, and how we use and protect it.
This policy has been written in plain English with our Bangladeshi users in mind. We believe every user has the right to be fully informed about how their data is used.
This Privacy Policy applies to the Bets 360 website, mobile app, and all associated services. Any changes to the policy will be communicated via email or a notice on the website.
Bets 360 collects information across the following categories:
| Data Type | Examples | Collection Methods |
|---|---|---|
| Identity Details | Name, date of birth, NID number | Registration form |
| Contact information | Mobile number, email address | Registration form |
| Financial Information | BKash/Nagad number, transaction history | Payment processing |
| Device Information | IP address, browser type, OS | Automatically |
| Usage Information | Betting history, login times, page visits | Cookies & log files |
| KYC documents | Passport, NID card image | Manual Upload |
Some information is required (such as your name and mobile number) — without it, account creation is not possible. The rest is optional, but helps us improve the quality of our services.
Bets 360 uses your information only for specific, legitimate purposes. We never misuse your data or share it with third parties without your consent.
If you no longer wish to receive marketing emails or SMS, you can opt out at any time from your account settings or by emailing support@bets360.net.
Bets 360 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.
You can disable cookies from your browser settings, though some features of the site may not function properly as a result.
Bets 360 never sells your personal information. However, data may be shared with trusted third parties in the following limited circumstances:
All our third-party partners are contractually obligated to comply with international data protection standards (GDPR-compliant).
Bets 360 does not retain your data longer than necessary. Data retention periods are as follows:
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal obligations |
| Financial transactions | 7 years | Tax & anti-fraud regulations |
| KYC documents | 5 Years | AML Policy |
| Cookies data | 30 days – 2 years | By cookie type |
| Support Conversations | 3 years | Service Quality Assurance |
Once the specified retention period ends, data is securely deleted or anonymized.
As a Bets 360 user, you have the following rights over your personal data:
You have the right to know what information we hold about you.
You can request corrections to any inaccurate or outdated information.
You may request deletion of your data where there is no legal obligation to retain it.
You can request that we stop using your data for specific purposes.
You can receive your personal data in a machine-readable format.
You may object to the use of your data for marketing or profiling purposes.
To exercise any of these rights, email us at support@bets360.net. We will respond within 30 days.
Bets 360 uses industry-leading security technology to protect your information. Our security infrastructure is regularly verified through independent third-party audits.
Keep in mind — no method on the internet is 100% secure. It's always wise not to share your password with anyone and to avoid logging in over public Wi-Fi.
Bets 360 is strictly for users aged 18 and above. We never knowingly collect information from minors.
If we become aware of any account belonging to a child or minor, we will immediately suspend that account and delete all associated data. Our helpline for parents is always available.
Contact us for any privacy-related questions, requests, or complaints:
Once we receive a privacy-related request, we will verify your identity and respond with a resolution within 30 days.
We don't just make promises — our privacy protections are proven in practice.
Every transaction and piece of personal data is protected with 256-bit SSL encryption. We use bank-grade security technology.
Bets 360 never sells or rents your personal information. Your data is used solely to improve the services we provide to you.
Enable 2FA on your account — no one can log in without a mobile OTP, even if they have your password.
What data we hold, why we hold it, and how long we keep it — all clearly set out in this policy. No hidden terms.
View, update, or request deletion of your data at any time. Your data belongs to you.
Our support team is always ready to help with any privacy-related questions. Reach us via live chat or email.
Open an account today — your information is fully protected. Enjoy easy payments via bKash and Nagad, Bengali-language support, and a top-tier Sports Betting experience.
By registering, you agree to our Privacy Policy and Terms & Conditions.